Frequently Asked Questions
đĻ How long does shipping take?
US orders ship free and typically arrive in 5-7 business days. International shipping takes 10-14 business days. You’ll receive a tracking number once your order ships.
đ° What’s your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your bracelet, return it in its original condition for a full refund. Simply contact us to start the process.
đŽ Are the crystals real?
Absolutely! All our bracelets feature 100% natural, ethically sourced crystal beads. Each stone is hand-selected for its quality and energy properties.
đ How do I know my bracelet size?
Our bracelets are designed with an adjustable sliding knot, fitting most wrist sizes (5.5″ to 8.5″ / 14cm to 21cm). If you need a custom size, reach out before ordering.
đ How do I care for my crystal bracelet?
Keep your bracelet dry â remove before swimming or showering. Cleanse your crystals under moonlight or with sage smoke. Store in the included velvet pouch when not wearing.
đ Do you offer gift wrapping?
Yes! Every bracelet comes in a beautiful velvet pouch, perfect for gifting. If you add a note at checkout, we’ll include a handwritten gift message.
đ Do you ship internationally?
Yes! We ship worldwide. International shipping is a flat rate of $9.99. Please note that customs fees may apply depending on your country.
đŗ What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express, and Discover. All payments are processed securely.